Service Practice: Industrie 4.0 ■ Product as a Service ■ Use instead of buy ■ IoT ■ AI
Challange: Achieve high and short downtimes for complex production processes.
Solution: Data is continuously collected from machines and systems via sensors // The transmitted data provides a constant flow of information on the current status of the systems or machines // Predictive analysis methods produce reliable forecasts of potentially imminent failures // Timely maintenance measures are initiated, thus avoiding unplanned failures and downtimes of production processes.
Focus: To collect as continuous a stream of performance information as a service.
Purpose: High availability of machinery equipment increases efficiency as added value to the customer; weak points in the design are uncovered and constructively eradicated.
Technologies: IoT, 5G, AI.
Challange: Achieve high and short downtimes for complex production processes.
Solution: Data is continuously collected from machines and systems via sensors // The transmitted data provides a constant flow of information on the current status of the systems or machines // Predictive analysis methods produce reliable forecasts of potentially imminent failures // Timely maintenance measures are initiated, thus avoiding unplanned failures and downtimes of production processes.
Focus: To collect as continuous a stream of performance information as a service.
Purpose: High availability of machinery equipment increases efficiency as added value to the customer; weak points in the design are uncovered and constructively eradicated.
Technologies: IoT, 5G, AI.
Challenge: Achieve high and short downtimes for complex production processes.
Solution: Data is continuously collected from machines and systems via sensors // The transmitted data provides a constant flow of information on the current status of the systems or machines // Predictive analysis methods produce reliable forecasts of potentially imminent failures // Timely maintenance measures are initiated, thus avoiding unplanned failures and downtimes of production processes.
Focus: To collect as continuous a stream of performance information as a service.
Purpose: High availability of machinery equipment increases efficiency as added value to the customer; weak points in the design are uncovered and constructively eradicated.
Technologies: IoT, 5G, AI.
Challange: Uncoordinated deployment of maintenance personnel.
Solution: Machine maintenance information is stored in digital form // Periodic maintenance activities are automated // Maintenance processes are automated from preparation, announcement, and scheduling to maintenance execution and billing // Optimization of maintenance operations.
Fokus: Expanding the service offering and increasing utilization and satisfaction.
Purpose: The coordinated and automated commissioning of service increases convenience as an added value for the client. Efficient use of service technicians by coordinating travel times.
Technologies: IoT, 5G, AI, AR.
Challange: Uncoordinated deployment of maintenance personnel.
Solution: Machine maintenance information is stored in digital form // Periodic maintenance activities are automated // Maintenance processes are automated from preparation, announcement, and scheduling to maintenance execution and billing // Optimization of maintenance operations.
Fokus: Expanding the service offering and increasing utilization and satisfaction.
Purpose: The coordinated and automated commissioning of service increases convenience as an added value for the client. Efficient use of service technicians by coordinating travel times.
Technologies: IoT, 5G, AI, AR.
Challange: Uncoordinated deployment of maintenance personnel.
Solution: Machine maintenance information is stored in digital form // Periodic maintenance activities are automated // Maintenance processes are automated from preparation, announcement, and scheduling to maintenance execution and billing // Optimization of maintenance operations.
Focus: Expanding the service offering and increasing utilization and satisfaction.
Purpose: The coordinated and automated commissioning of service increases convenience as an added value for the client. Efficient use of service technicians by coordinating travel times.
Technologies: IoT, 5G, AI, AR.
Challenge: High coordination effort for all maintenance orders and companies.
Solution: Storage of all information on machines used by a customer (technical specifications, manuals, master data, illustrations, performance data, etc.) // Storage of maintenance work performed // Complete view of machine data management // Improvement and optimization of deployment and performance engineering.
Focus: Extend the utilization level of the IT solution in use, expand competence.
Purpose: Create added value through transparency and convenience for the customer while creating efficiency and optimization potential.
Technologies: IoT, 5G, AI.
Challenge: High coordination effort for all maintenance orders and companies.
Solution: Storage of all information on machines used by a customer (technical specifications, manuals, master data, illustrations, performance data, etc.) // Storage of maintenance work performed // Complete view of machine data management // Improvement and optimization of deployment and performance engineering.
Focus: Extend the utilization level of the IT solution in use, expand competence.
Purpose: Create added value through transparency and convenience for the customer while creating efficiency and optimization potential.
Technologies: IoT, 5G, AI.
Challenge: High coordination effort for all maintenance orders and companies.
Solution: Storage of all information on machines used by a customer (technical specifications, manuals, master data, illustrations, performance data, etc.) // Storage of maintenance work performed // Complete view of machine data management // Improvement and optimization of deployment and performance engineering.
Focus: Extend the utilization level of the IT solution in use, expand competence.
Purpose: Create added value through transparency and convenience for the customer while creating efficiency and optimization potential.
Technologies: IoT, 5G, AI.
Challenge Changing energy supply conditions with the goal of averting climate change.
Solution:electricity meters (smart meters) and smart thermostats integrated into a communication network // storage of consumption and usage scenarios help smart control // development of energy efficiency solutions to control appliances // smart linking of local decentralized energy suppliers
Focus: Research user behavior, use information to smart control.
Purpose: Increase efficiency in energy production. Minimizing effort and thus increasing convenience is an added value for the end user in composing a sustainable energy mix. Gaining experience from analyzing user behavior as well as influencing it through pricing.
Technologies: IoT, 5G, AI.
Challenge Changing energy supply conditions with the goal of averting climate change.
Solution:electricity meters (smart meters) and smart thermostats integrated into a communication network // storage of consumption and usage scenarios help smart control // development of energy efficiency solutions to control appliances // smart linking of local decentralized energy suppliers
Focus: Research user behavior, use information to smart control.
Purpose: Increase efficiency in energy production. Minimizing effort and thus increasing convenience is an added value for the end user in composing a sustainable energy mix. Gaining experience from analyzing user behavior as well as influencing it through pricing.
Technologies: IoT, 5G, AI.
Challenge Changing energy supply conditions with the goal of averting climate change.
Solution:electricity meters (smart meters) and smart thermostats integrated into a communication network // storage of consumption and usage scenarios help smart control // development of energy efficiency solutions to control appliances // smart linking of local decentralized energy suppliers
Focus: Research user behavior, use information to smart control.
Purpose: Increase efficiency in energy production. Minimizing effort and thus increasing convenience is an added value for the end user in composing a sustainable energy mix. Gaining experience from analyzing user behavior as well as influencing it through pricing.
Technologies: IoT, 5G, AI.
Challenge: Economical use of premises in office buildings.
Solution: Equipping rooms with sensors // Recognizing occupancy and usage // Adapting control of air conditioning, heating and lighting technology // Controlling access authorization.
Focus: Generate data to find patterns in the use of spaces for better preparation and efficiency.
Purpose: Increasing comfort and feeling good in usage is the added value.
Technologies: IoT.
Challenge: Economical use of premises in office buildings.
Solution: Equipping rooms with sensors // Recognizing occupancy and usage // Adapting control of air conditioning, heating and lighting technology // Controlling access authorization.
Focus: Generate data to find patterns in the use of spaces for better preparation and efficiency.
Purpose: Increasing comfort and feeling good in usage is the added value.
Technologies: IoT.
Challenge: Economical use of premises in office buildings.
Solution: Equipping rooms with sensors // Recognizing occupancy and usage // Adapting control of air conditioning, heating and lighting technology // Controlling access authorization.
Focus: Generate data to find patterns in the use of spaces for better preparation and efficiency.
Purpose: Increasing comfort and feeling good in usage is the added value.
Technologies: IoT.
- IoT -> Internet of Things
- 5G -> latest technology standard in mobile communications
- AI -> Artifical Intelligence; artificial intelligence
- AR -> Augmented Reality; computer-aided enhancement of perception